Refund Policy

1 Eligibility for Refunds
Refunds are processed under the following conditions:
Defective/Damaged Products: If the product is damaged upon delivery, notify us within 48 hours with proof (images/video).
Wrong Items Delivered: If you receive an incorrect item, contact us within 48 hours.
Non-Delivery: If the product is not delivered within the estimated timeframe due to our error.

2 Non-Refundable Items
Perishable goods (unless spoiled upon arrival).
Items damaged due to misuse or negligence.

3 Refund Process
Contact us at [info@drasonfoods.com or +234707 451 7228 ] within 48 hours of delivery.
Provide order details and evidence (photos/videos).
Once approved, refunds will be processed within 7-14 business days via the original payment method.

4 Returns
Returns must be in original packaging and unused.
Customers may bear return shipping costs unless the error is ours.